This page details all aspects of accessing and using Frontera Web User portal. If you are new to the portal, we recommend reading over this entire document to familiarize yourself with the features and capabilities available within the portal. If you are looking for information about a specific topic, you can use the navigation links on the left to quickly jump to that section of the page. If you are unable to find the information you need in the Help Pages available, please submit a ticket with your query.

There are several steps that need to be completed in order to fully utilize the Frontera Web portal.


There are few steps that both users and developers are required to take before they can start their work: getting accounts, setting up PIs, and requesting allocations on appropriate resources. Instructions for these processes can be found at:

Request an Account

To create a TACC user Account to access the HPCs, APIs and data-intensive resources at TACC. This can be done through TUP (the TACC User Portal) which can be accessed at:

Multi-factor Authentication (MFA)

Once the user's request for a TACC account is approved, the user must next set up MFA via the TACC User Portal using the TACC Token app. Instructions for MFA pairing can be found at:

Request allocations

Users can request allocation(s) on the system(s) most applicable to their work.

Each HPC system at TACC has unique characteristics, queue structures, and a customized technology stack. Detailed instructions describing how to use TACC systems and resources can be found in the TACC User Guides for each of the TACC systems. These guides can be found at:

User Login

Users require permission to access each individual portal. To request access users can navigate to the Getting Started section of TACC portal and follow the steps detailed here:

On the right side of the screen there is a Log in button for the portal. Some portals enable the users to see information and/or features without the need to log in such as Public Data, Publications, Tutorials, Help, Announcements, etc. Many portals, including CEP, require users to log in with their TACC user account before using the portal.

The login takes the user through the authentication dialogue.

Once a user is logged in, a drop-down menu topped with the user's name will be displayed on the right side of the navigation menu. When toggled, this menu exposes links to the user's dashboard, to manage the user's account, to submit a ticket for support, for portal administrators to manage user onboarding status and to log the user out.

My Account

Under this section of the portal users can manage their profile, update their personal information, change their password, request activation of licensed applications, manage tickets and integrate third-party applications.